FAQs

Are the "FREE" items really free?

YES! For our promotional items, all you have to pay is the shipping fees. The price of the item itself is $0.00.

 

How long does it take for an order to arrive?

It usually takes 5-15 business days for your order to arrive. On rare occasions this timeline could be extended due weather conditions, holidays etc.  

 

How can i track the status of my order?

 After your order status is shipped you can contact us for a tracking link if you wish to track your order.

 

Can I make changes to my order?

If you'd like to request a change to an order, please contact us ASAP. Orders are processed throughout the day, every day. Once an order has been shipped, we can no longer make changes to it or cancel it.

 

I didn't receive any confirmation email for my order, what's going on?

 If you didn't receive any confirmation email from us it can only mean that you either mistyped your email (for example gnail instead of gmail, gmail.con instead of gmail.com) or used a secondary email and forgot about it. You can contact us with the correct full name you used in your order and we will gladly update your email address and re-send you your order confirmation email.

 

My order came damaged, how can i go about receiving a replacement?

 

We're very sorry for any inconvenience you may have experienced by receiving your order damaged. Customer satisfaction is very important to us so all you have to do is contact us and we will send you a new order as an apology.

 

Can i cancel my order?

 

If you wish to cancel your order please contact us ASAP. After your order is shipped you can no longer cancel it. 

 

What payment methods do you accept?

 

We accept all major credit cards, PayPal,Stripe and many other payment methods. All payments are 100% secured and processed by industry leading payment processor. 

 

I didn't find what i was looking for. How can i contact you?

 

 Didn't find what you were looking for? Contact us.